<div>Young Life is a Christian ministry that reaches out to middle school, high school, and college students in all 50 of the United States and in more than 100 countries around the world.<br><br>Our Mission​ is to introduce adolescents to Jesus Christ and help them grow in their faith.</div>

<div>Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br>Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that <strong>each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation</strong>,<br><br>Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.</div><div><br><strong>Job Specific Working Conditions:</strong></div><div><em>The anticipated compensation for this position can range from $128,180 - $177,500 depending on relevant education, experience, and location.</em></div><div><br><strong>Essential Duties:</strong></div><div><strong>Spiritual Development&nbsp;</strong></div><ul><li>Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, study, prayer, and worship.</li><li>Ensure that all Young Life work is designed and carried out with an awareness of and in alignment with Young Life’s Values and Methods.</li><li>Develop strong spiritual disciplines and accountability considering possible distance supervision and travel schedule.</li></ul><div><strong>Product, Experience &amp; Platform Leadership</strong></div><ul><li>Define and lead Product &amp; Experience strategy across the GMET ecosystem.</li><li>Establish product vision, portfolio priorities, roadmap, and outcome measurement.</li><li>Lead product discovery, user research, service design, experience strategy, and adoption practices.</li><li>Establish platform product management for shared capabilities such as identity, workflow, integrations, search, knowledge, AI enablement, and data experiences.</li><li>Ensure products, platforms, and experiences align with mission priorities, user needs, and organizational strategy.</li></ul><div><strong>Organizational Leadership &amp; Talent Development</strong></div><ul><li>Build and lead the Product &amp; Experience organization.</li><li>Recruit, develop, coach, and mentor Product Managers, Designers, Researchers, Product Operations leaders, and future leaders.</li><li>Establish career paths, leadership development practices, performance expectations, and succession plans.</li><li>Build a culture of ownership, stewardship, learning, and continuous improvement.</li></ul><div><strong>Transformation &amp; Operating Excellence</strong></div><ul><li>Establish Product &amp; Experience as a strategic organizational capability within Young Life.</li><li>Create governance mechanisms, operating models, review processes, and decision-making frameworks.</li><li>Lead through organizational change, ambiguity, and transformation.</li><li>Help Young Life adopt modern product, experience, platform, and portfolio disciplines.</li></ul><div><strong>AI-Enabled Mission Experiences</strong></div><ul><li>Guide the responsible use of AI across products, workflows, services, and mission operations.</li><li>Advance AI-enabled experiences, embedded decision intelligence, and AI-assisted workflows.</li><li>Ensure AI capabilities are grounded in trusted data, governance, and mission priorities.</li></ul><div><strong>Mission Leadership</strong></div><ul><li>Develop a deep understanding of Young Life's mission, ministry models, and global operating realities.</li><li>Ensure product, experience, and platform investments advance ministry effectiveness, volunteer enablement, donor stewardship, and mission impact.</li><li>Partner closely with ministry leaders to ensure technology serves the mission while balancing innovation, stewardship, organizational health, trust, and long-term sustainability.</li></ul><div><strong>Cross-Functional Leadership</strong></div><ul><li>Partner closely with ministry leaders and cross-functional teams across the mission to align technology investments with mission priorities and outcomes.</li><li>Help create value-aligned teams organized around mission outcomes.</li><li>Ensure technology investments produce measurable mission impact.</li></ul><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor's degree required; advanced degree preferred.</li><li>8+ years of managerial experience.</li><li>15+ years of progressive leadership experience in Product Management, Experience Design, Digital Strategy, Product Operations, Service Design, or related disciplines.</li><li>Experience leading large product portfolios and complex digital ecosystems.</li><li>Experience building and scaling organizations while developing future leaders.</li><li>Platform Product Management and ecosystem thinking.</li><li>AI-enabled products, workflows, and operating models.</li><li>User research, service design, and experience design leadership.</li><li>Global or highly distributed user populations.</li><li>Demonstrated success leading organizational, digital, or operational transformation.</li><li>Strong executive communication, stakeholder management, and organizational leadership skills.</li></ul><div><strong>Preferred Experience</strong></div><ul><li>Mission-driven, nonprofit, faith-based, education, healthcare, community-focused, or volunteer-led organizations.</li><li>Donor experiences, financial stewardship, payment ecosystems, revenue operations, transaction processing, or money movement platforms.</li><li>Complex environments where products, platforms, services, data, AI, and user experiences must operate together as an integrated system.</li></ul>

Vice President, Product & Experience

<div><strong>Compensation: $66,130 – $82,770</strong> depending on relevant education, experience, and location.</div><div><br>The Google Workspace Administrator is responsible for the administration, security, and ongoing operational support of Young Life's Google Workspace environment. This role ensures reliable access to Gmail, Google Drive, Google Groups, Google Calendar, and related Workspace services, while enforcing organizational security policies, identity governance, and compliance requirements. Under the supervision of the IT Infrastructure Manager, this position supports enterprise collaboration systems, manages user lifecycle operations, and assists with related infrastructure projects.</div><div><br></div><h3>Essential Duties &amp; Responsibilities</h3><ul><li>Administer and maintain the Google Workspace environment, including Gmail, Drive, Calendar, Groups, Meet, and related services.</li><li>Manage user provisioning and deprovisioning, including account lifecycle management, Organizational Unit (OU) structure, and role-based access controls.</li><li>Configure and maintain Google Admin Console settings including security controls, authentication policies, and device management.</li><li>Manage Google Groups structure, permissions, ownership, and membership, ensuring proper access to file shares and shared drives.</li><li>Support Shared Drives administration including ownership models, sharing controls, retention policies, and permission auditing.</li><li>Implement and maintain security best practices such as MFA enforcement, Conditional Access equivalents, and session controls.</li><li>Configure and monitor Google Workspace audit logs and reporting dashboards to identify suspicious activity and compliance gaps.</li><li>Administer Google Vault for eDiscovery, retention policies, legal holds, and export requests as required.</li><li>Support data governance initiatives including Drive sharing restrictions, external sharing policies, and DLP settings.</li><li>Troubleshoot Workspace authentication, email routing, delivery issues, and end-user access problems.</li><li>Provide Tier-3 escalation support for the Service Center and remote Young Life staff related to Google Workspace services.</li><li>Coordinate with IT Security, Help Desk, and Infrastructure teams to implement Workspace security and compliance initiatives.</li><li>Maintain documentation of Google Workspace configurations, policies, and operational procedures.</li><li>Coordinate with vendors and Google support for troubleshooting and escalations as needed.</li><li>Assist with infrastructure projects integrating with Workspace, including SSO, identity federation, and automation tools.</li></ul><div><br></div><h3>Education</h3><ul><li>College degree in a computer-related field desired (experience may be considered in lieu of education).</li><li>Google Workspace certifications preferred (e.g., Google Professional Workspace Administrator).</li></ul><div><br></div><h3>Required Experience</h3><ul><li>3–5 years of experience administering Google Workspace in an enterprise environment.</li><li>Experience with Identity and Access Management (IAM), including SSO and directory integrations.</li><li>Experience managing Organizational Units (OUs), group policy structures, and role-based admin delegation.</li><li>Strong knowledge of Google Groups, Shared Drives, and file sharing permissions.</li><li>Experience with email troubleshooting including routing, SPF/DKIM/DMARC, spam filtering, and mail flow analysis.</li><li>Experience with Google Vault, retention policies, and eDiscovery workflows.</li><li>Experience with automation tools such as GAM (Google Apps Manager), Google Workspace APIs, or scripting with PowerShell/Python.</li><li>Ability to maintain confidentiality with sensitive customer and internal information.</li><li>Strong written and verbal communication skills; ability to communicate technical concepts to non-technical staff.</li><li>Experience working with IT security frameworks and applying security controls to collaboration platforms.</li></ul><div><br></div><h3>Preferred Experience</h3><ul><li>Experience with endpoint management solutions (ChromeOS, MDM, Windows/macOS integration).</li><li>Experience with Microsoft 365 or hybrid collaboration environments.</li><li>Experience with AWS or Azure cloud services and identity integrations.</li><li>Familiarity with DLP solutions and compliance auditing tools.</li><li>Experience supporting large-scale nonprofit or distributed workforce environments.</li></ul><div><br></div><h3>Working Conditions</h3><ul><li>Office environment.</li><li>May require after-hours maintenance and emergency support.</li><li>On-call rotation may be required depending on operational needs.</li></ul><div><br><em>Young Life shall only employ individuals who profess a belief in Jesus Christ as their personal Savior and Lord and subscribe to the Young Life Statement of Faith. Employees and volunteers shall be ready to fulfill ministry functions, refrain from conduct that detracts from biblical standards supported by Young Life, and abide by all organizational policies.</em></div>

Google Workspace Administrator

<div>Providing essential services to field staff and volunteers. Offering this support frees field staff for direct ministry with kids, optimizes financial contributions, and ensures careful stewardship of the mission's assets (both tangible and intangible).</div><div><br>Young Life requires​ all employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br><strong>Essential Duties: &nbsp;</strong></div><div>1. Vision &amp; Strategy</div><ul><li>Design and lead the development of a reimagined PMO that balances operational excellence with relational hospitality.</li><li>Set and communicate the strategic direction of project management support across the organization.</li><li>Align the PMO’s efforts with broader organizational priorities and initiatives.</li><li>Serve as a collaborative member of the Strategic Support Office Lead Team, contributing to the collective advancement, growth, and health of the entire office.</li><li>Special projects or initiatives, as assigned by the VP, Strategy.</li></ul><div>2. Project Portfolio Oversight</div><ul><li>Own the organization-wide project portfolio management process, including intake, prioritization, capacity planning, resource allocation, and status reporting.</li><li>Lead or contribute to governance processes that bring clarity, alignment, and transparency across teams.</li><li>Ensure delivery of complex, cross-functional projects on time, on scope, and on mission, with a focus on measurable outcomes.</li></ul><div>3. Team Leadership, Development, &amp; Stewardship</div><ul><li>Manage and coach a growing team of project managers and business analysts, providing direction, support, and opportunities for development.</li><li>Build a strong culture rooted in Young Life’s values—Hope &amp; Hospitality, Excellence &amp; Grace, and Relational &amp; Intentional.</li><li>Empower team members to work effectively in matrixed, faith-informed environments.</li></ul><div>4. Process, Tools &amp; Methodology</div><ul><li>Establish standard project management processes and tools that are scalable, adaptable, and grounded in best practices.</li><li>Evaluate and enhance project management platforms, dashboards, and reporting tools.</li><li>Support adoption of consistent practices across the PMO and other operational functions.</li></ul><div>5. Stakeholder Engagement &amp; Partner Experience&nbsp;</div><ul><li>Serve as a trusted partner to functional, project, product, and program leaders.</li><li>Serve as a trusted advisor to senior leaders, enabling informed decision-making and strategic agility.</li><li>Establish positive partnerships with internal customers/stakeholders and effectively manage these relationships to promote successful outcomes.</li><li>Foster high-quality partner experiences by creating transparent, consistent, and relational engagement practices.</li><li>Prioritize transparent communication and customer-centered practices.</li><li>Model "Unreasonable Hospitality" in how the PMO engages with internal partners.</li></ul><div>6. Center of Excellence &amp; Community of Practice</div><ul><li>Establish a Project Management Center of Excellence that provides frameworks, tools, and training to support consistency and excellence.</li><li>Build and facilitate a Community of Practice to empower and connect project managers across the organization.</li><li>Evaluate and evolve methodologies (Agile, hybrid, traditional) that best suit the organization’s diverse environments.</li></ul><div><br></div><h3>Education:</h3><ul><li>• Bachelor’s degree required.</li><li>• PMP, PgMP, or comparable certifications strongly preferred.</li></ul><div><br></div><h3>Working Conditions:</h3><ul><li>Flexible and/or Remote work environment</li><li>Limited travel required</li></ul><div><br></div><h3>Experience and Qualifications Required for the Position:&nbsp;</h3><ul><li>Minimum 10 years of relevant experience in project management and strategic execution, with 5+ years of team leadership.</li><li>Minimum 5+ years of ministry or non-profit programmatic experience/exposure.</li><li>Experience building or leading PMOs or Centers of Excellence.</li><li>Proficiency in portfolio management, change adoption, and stakeholder engagement.</li><li>Strong understanding of project delivery methodologies (Agile, hybrid, waterfall).</li><li>Exceptional interpersonal, communication, and facilitation skills.</li><li>Experience in nonprofit, global, or faith-informed environments preferred.</li><li>Proven relational skills.</li><li>Demonstrated verbal and written communication skills.</li><li>Ability to analyze complex problems, devise logical and creative solutions and empower people to implement them.</li><li>Works well with a team.</li><li>Ability to maintain confidentiality.</li><li>Strong understanding and experience with demonstrated ability to successfully navigate and lead in cross-functional environments.</li><li>Proven track record of effective collaboration across a complex, diverse, and geographically distributed organization. &nbsp;</li><li>Experience leading projects and initiatives/programs end-to-end, including developing work plans, assessing dependencies, coordinating with appropriate stakeholders, developing financial models, and synthesizing findings into recommendations.</li><li>Ability to appropriately manage expectations across scoped and proposed projects and related stakeholders.</li><li>Ability to manage numerous projects simultaneously from conception to completion in a fast-paced environment.</li></ul><div><br></div><h3>Preferred Characteristics:&nbsp;</h3><ul><li>Rooted in Christian faith with a passion for ministry and mission</li><li>Relational leader with high emotional intelligence and cultural agility</li><li>Strategic thinker with a builder’s mindset and service orientation</li><li>Comfortable leading in ambiguity while building clarity</li><li>Inspired by "Unreasonable Hospitality" and the integration of values into operations</li><li>Passionate about shaping high-impact functions and teams within a globally impactful mission</li></ul><div><br><strong>Job Specific Working Conditions:</strong></div><div>The Senior Director of the Project Management Office (PMO) will act as the principal leader and builder of a newly focused and values-driven PMO within Young Life’s Strategic Support Office. This individual will provide organizational leadership and oversight for delivering high-impact projects that enable Young Life’s global mission, offering exceptional project management support across functions, products, and ministry programs. This role requires someone with strategic vision, strong relational skills, and a deep understanding of project management, change adoption, programmatic realities, and cross-functional execution. This leader will uphold the values of hospitality, excellence, and relationships while developing scalable, consistent processes that empower others. Key outcomes include maximizing the value of deliverables and ensuring leadership and staff adoption of new systems, processes, projects, and strategies that enhance and support the health of Young Life’s global ministry portfolio while simultaneously driving and enabling impactful growth. The Senior Director of the Project Management Office expands Young Life’s project management capabilities and the team’s service capacities through a Project Management Center of Excellence and Community of Practice that, together, promote best practices, increase organizational effectiveness, and uphold the Strategic Support Office’s values of hospitality, excellence, and relationships.</div><div><br><strong>Additional Job Description</strong></div><ul><li>The anticipated salary for this position can range from $92,071-$140,000 depending on relevant education, experience, and location.</li></ul>

Senior Director - Project Management

<div>Providing essential services to field staff and volunteers. Offering this support frees field staff for direct ministry with kids, optimizes financial contributions, and ensures careful stewardship of the mission's assets (both tangible and intangible).</div><div><br>Young Life requires​ all employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br>Essential Prerequisites for all staff members (from Young Life’s Bylaws – Article VII):</div><div>“Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.”</div><div><br><strong>Essential Tasks &amp; Responsibilities</strong></div><div><em>Leadership &amp; Strategy</em></div><ul><li>Develop, maintain, and communicate a clear multi-year technology strategy aligned to organizational goals for a global ministry</li><li>Serve as a thought partner to the COO, CEO, and Executive Team, translating mission objectives into actionable technology and product plans</li><li>Integrate technology vision into the broader enterprise architecture and planning efforts</li><li>Cultivate and steward relationships with technology-minded donors, connecting their passion for innovation with Young Life’s missional needs</li></ul><div><br><em>Organizational Development</em></div><ul><li>Foster a globally minded technology culture that balances standardization with flexibility to meet the distinct needs of Young Life’s ministries around the world, including 6,500+ staff and 40+ physical properties</li><li>Structure and resource technology teams for scale and effectiveness, including Corporate IT, Product Development, and Production Operations</li><li>Evaluate and manage team capacity, implementing strategies to reduce cognitive load and expand capabilities for future growth</li><li>Sets appropriate annual goals and monitors progress of key staff</li><li>Prepares the technical department’s annual operating budget, monitors department’s performance on a monthly basis, and maintains an on-going forecast for year-end projections</li></ul><div><br><em>Operational Excellence</em></div><ul><li>Define, measure, and improve service levels for critical systems (e.g. 99.95% uptime), and develop incident management procedures with clear accountability, response protocols, and performance metrics</li><li>Build and operationalize a scalable security, risk, and compliance program (e.g., ISO 27001 readiness) tailored to the complexities of a global ministry, ensuring resilient systems across diverse infrastructures and regulatory environments</li><li>Develop and execute a roadmap to reduce redundant platforms</li><li>Lead business continuity planning and execution by developing strategies to mitigate risks that could disrupt technology access, including geopolitical events, natural disasters, and regulatory changes.</li><li>Conduct regular vendor and partner reviews to ensure alignment with strategy and cost-effectiveness</li><li>Ensure consistent communication and rollout execution around changes implemented at the global, department, and intra-team levels</li><li>Design and scale a global technology practice that fuels Young Life’s mission in 110+ countries and serves the unique needs of staff, volunteers, donors, and alumni worldwide</li></ul><div><br><em>Talent Development</em></div><ul><li>Attract, equip, and inspire high-performing teams through thoughtful recruitment and integration of leaders and specialists who elevate organizational capacity</li><li>Foster a culture of learning, mentoring and continuous improvement that honors and develops the dedication of existing staff</li><li>Design and lead structured growth programs to coach managers and empower talent to thrive within a mission-driven culture</li></ul><div><br><em>Faith-Based Leadership</em></div><ul><li>Demonstrate a faith-informed ethical framework for evaluating emerging technologies that align with the Mission’s theological and social values</li><li>Model Young Life’s Statement of Faith in all decisions and interactions</li><li>Foster a culture of respect, collaboration, and service consistent with Christian values</li></ul><div><br><strong>Key Qualifications</strong></div><ul><li>15+ years in senior technology leadership, ideally in global, mission-driven or nonprofit organizations</li><li>Demonstrated personal record of success in technical functions having led successful strategies and outcomes during career</li><li>Strong people development orientation – committed to mentoring, coaching, and enabling others</li><li>Deep understanding of operational practices (e.g., SLA definition, platform consolidation, security, vendor management)</li><li>Experience designing and implementing compliance frameworks (e.g., SOC 2, ISO 27001)</li><li>Excellent written and verbal communication skills; ability to communicate across functions, cultures, and with external partners</li><li>A global orientation and knowledge of strategies and trends in global strategy</li><li>Authentic alignment with Young Life’s Statement of Faith and Christian values</li></ul><div><br><strong>Leadership Competencies &amp; Personal Traits</strong></div><ul><li>A collaborative team player who will take the time to adapt and impact organizational culture within the technical team, across functions, and with the field, US &amp; International</li><li>An inspiring communicator who can articulate vision and direction to a dynamic team and serve as the connective tissue in weaving together ideas and strategies across the mission</li><li>Possesses a strong growth mindset and is able to learn from setbacks</li><li>Comfortable with ambiguity and can break it down as part of a cross-functional team</li><li>Values diversity and takes pride in cultivating an atmosphere of inclusion of various thoughts, perspectives, identities and expressions</li></ul><div><br><strong>Education/Working Conditions</strong></div><ul><li>Bachelor’s degree required; master’s degree highly preferred</li><li>May require working flexible hours, including nights and weekends</li><li>Regular travel required</li></ul><div><br><strong>Job Specific Working Conditions:</strong></div><div>The anticipated range for this position can range from $153,900 - $198,400 depending on the relevant education, experience, and location.</div>

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