<div>The YouVersion Staff Data Engineer will lead the development of scalable data infrastructure and processes to support the Bible App’s global growth. This role focuses on defining best practices, setting technical standards, delivering excellent solutions and mentoring engineers to foster a culture of excellence. Collaborating with cross-functional teams, the Staff Data Engineer will design innovative solutions that align with the organization’s mission while driving strategic technical and architectural decisions. The Staff Data Engineer utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.</div><div><br></div><div>YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.&nbsp;</div><div><br></div><div>We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.&nbsp;</div><div><br><strong>What You'll Do</strong></div><ul><li>Drive data awareness by delivering accurate, actionable insights to support analytics and decision-making.</li><li>Design and implement complex, reliable, and scalable data pipelines.</li><li>Support, maintain, and optimize existing ETL processes and data interfaces.</li><li>Collaborate with data and product teams to prioritize and deliver impactful data solutions.</li><li>Create clear documentation and diagrams to enhance understanding across teams and leadership.</li><li>Provide expert-level guidance on data modeling and warehouse design.</li><li>Partner with internal teams to establish and maintain excellence in data governance, privacy, and security.</li><li>Promote continuous learning, adoption of new technologies, and best practices in data engineering.</li><li>Advocate for rigorous testing and monitoring to ensure the delivery of trusted, high-quality data.</li><li>Champion data quality initiatives within the data team and across the organization.</li><li>Collaborate closely with the Data Architect to uphold organizational standards andmaintain best practices.</li><li>Enhance data knowledge by supporting and improving user event processing.</li><li>Mentor and develop junior and mid-level data engineers and contracting partners.</li><li>Actively lead within the agile/scrum development process.</li><li>Independently manage high-priority work while aligning with team goals.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions, and solve problems with innovation.</li><li>Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.</li><li>Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.</li><li>Effective at process and organizational management to coordinate, structure, and provide vision to projects.</li><li>Strong leadership skills and understanding of developing and guiding others.</li><li>Expert-level SQL knowledge, capable of writing complex queries and performance tuning.</li><li>Deep knowledge in Database Management Systems, including Postgres, BigQuery, or MySQL.</li><li>Proficient in API and streaming data integration.</li><li>Deep knowledge of data warehousing models and design principles.</li><li>Familiar with user event data collection tools like Firebase, GA4, or similar platforms.</li><li>Bachelor's Degree in Computer Science or Data preferred.</li><li>7+ years of related work experience.</li><li>Highly proficient in programming languages such as Python, Go, Java, or other general-purpose scripting languages.</li><li>Experienced with data orchestration tools like Airflow, FiveTran, DBT, Pub/Sub, or similar streaming technologies.</li><li>Experienced with cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure.</li></ul>

Staff Data Engineer

<div><strong>Location</strong>: Hybrid Remote/Fort Worth, TX</div><div><strong>Job Type</strong>: Full-time<br><br></div><div>Trinity Broadcasting Network (TBN) is the leader in faith-based streaming and television programming. We combine creativity and data to fulfill our mission of reaching as many people as possible with the life-changing Gospel of Jesus Christ. Launched in 1973 with one small station broadcasting to the Los Angeles area, we now have over thirty 24-hour television international partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.<br><br></div><div>The Trilogy Digital Platforms team serves several networks and enterprises with state-of-the-art streaming products and web services.&nbsp; (Dr. Phil’s Merit Street, PBR, Positiv TV, Theatrical Film Releases, etc.)<br><br></div><div>TDP is looking for a Program Manager/Scrum Master with experience in the digital media industry to join our growing Digital Platforms team. The Scrum Master/Program Manager will be responsible for facilitating the agile process and ensuring that development teams adhere to Agile methodologies to deliver high-quality projects on time. As a hybrid role, you will combine the skills of a Scrum Master—coaching teams, removing impediments, and ensuring Agile best practices—with the responsibilities of a Program Manager—overseeing cross-team collaboration, managing timelines, and aligning project goals with strategic objectives.<br><br></div><div>This position requires strong leadership, communication, and organizational skills, ensuring the smooth delivery of projects across multiple teams while supporting continuous improvement in agile processes.<br><br></div><div>The ideal candidate has a strong technical knowledge in web systems, a digital-first approach to the customer journey, an agilest, is detail-oriented, and has a working knowledge of streaming media platforms. This position will report to the Sr Director of DCx and supervises collaborates with a collection of stakeholders.<br><br></div><div><strong>Key Responsibilities:<br></strong><br></div><div><strong>Scrum Master Duties:</strong></div><ul><li>Facilitate daily stand-ups, sprint planning, reviews, and retrospectives for Agile teams.</li><li>Coach and mentor teams on Agile principles and practices, ensuring alignment with Scrum methodology.</li><li>Remove impediments and resolve conflicts that may obstruct the team's progress.</li><li>Promote a self-organizing and cross-functional team environment.</li><li>Foster continuous improvement and encourage experimentation in workflow processes.</li><li>Collaborate with Product Owners to ensure the backlog is well-groomed and priorities are clearly communicated.</li></ul><div><br><strong>Program Management Duties:</strong></div><ul><li>Oversee multiple concurrent projects, coordinating across various Agile teams to ensure deliverables align with strategic goals.</li><li>Create and manage project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.</li><li>Identify and mitigate risks, escalating issues when necessary to ensure project success.</li><li>Facilitate communication between stakeholders, development teams, and executives to keep all parties informed and engaged.</li><li>Track project progress, report on metrics, and present status updates to senior management.</li><li>Ensure alignment between business objectives and technology deliverables.</li></ul><div><br><strong>Qualifications:<br></strong><br></div><div><strong>Required Skills:</strong></div><ul><li>Strong knowledge of Agile and Scrum methodologies.</li><li>Proven ability to lead teams in an Agile environment and manage multiple projects simultaneously.</li><li>Experience with project management tools such as JIRA, Trello, or similar software.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to manage and influence stakeholders at all levels.</li></ul><div><br><strong>Experience:</strong></div><ul><li>3-5+ years of experience as a Scrum Master, Agile Coach, or Program Manager.</li><li>Experience managing large-scale, cross-functional projects.</li><li>Previous experience in software development environments is preferred.</li></ul><div><br><strong>Certifications (Preferred):</strong></div><ul><li>Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), or Professional Scrum Master (PSM).</li><li>Project Management Professional (PMP) or Program Management Professional (PgMP) certification is a plus.</li></ul><div><br><em>An equivalent combination of years of experience and education may be considered for substitution of educational requirements.<br></em><br></div><div><strong>Preferred Skills/Experience&nbsp;</strong></div><ul><li>Experience utilizing state-of-the art technology in a marketing and communications environment.</li><li>Experience overseeing the development of websites that address issues of design, architecture, integration, security, and accessibility.</li><li>Experience working with digital media for international distribution and global audience growth.</li><li>Experience working in Christian media.</li><li>Appreciation of, and familiarity with, TBN’s content and programming.</li></ul><div><br><strong>Personal Attributes</strong></div><ul><li>Leadership with a servant-leader mindset.</li><li>High attention to detail, with the ability to work well under pressure.</li><li>Strong organizational skills and the ability to handle multiple priorities.</li><li>Team player who fosters collaboration and a positive working environment.</li></ul><div><br><strong>Requested Materials: </strong>Resume &amp; Cover Letter<br><br></div><div><strong>About TBN</strong></div><div>Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. We have over thirty 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.</div>

Program Manager/Scrum Master DCx

<div><strong>You Will Be Responsible For:</strong></div><div>The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge the gap between technology and healthcare. This role requires expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts. The successful candidate will work closely with clients and internal teams to create tailored solutions that drive innovation and efficiency in healthcare delivery.<br><br></div><div><strong>PRINCIPAL DUTIES AND JOB RESPONSIBILITIES</strong> <strong>:</strong></div><ul><li>Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.</li><li>Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.</li><li>Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.</li><li>Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.</li><li>Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.</li><li>Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.</li><li>Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.</li><li>Collaborate with cross-functional teams, including sales, product development, and project management, to ensure seamless execution of projects.</li><li>Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.</li><li>Manages technical relationships with key vendors and technology development companies.</li><li>Coordinate and communicate with staff members (Contact Center Leadership &amp; IT Teams) of all levels throughout the business process.</li></ul><div>Qualifications<br><br></div><div><strong>What You Will Need:<br></strong><br></div><div><strong>KNOWLEDGE AND SKILLS REQUIRED:</strong></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).</li><li>Proven experience as a Solutions Architect, with a focus on contact centers, omni-channel communication, AI/machine learning, CRM, and healthcare solutions.</li><li>In-depth understanding of contact center operations, including telephony systems, IVR, workforce management, and customer engagement strategies.</li><li>Familiarity with omni-channel communication platforms and their integration with contact center solutions.</li><li>Expertise in AI/machine learning technologies and their applications in healthcare, such as predictive analytics, natural language processing, and personalized healthcare solutions.</li><li>Knowledge of healthcare regulations and compliance standards, including HIPAA.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong problem-solving abilities and analytical thinking.</li><li>Ability to work collaboratively in cross-functional teams and lead technical discussions with clients.</li></ul><div><br></div><div><strong><em>KNOWLEDGE AND SKILLS PREFERRED:</em></strong></div><ul><li>Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).</li><li>Prior experience working in a healthcare IT environment.</li><li>Knowledge of CRM systems and their integration with healthcare solutions.</li><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Familiarity with DevOps practices and tools.</li><li>Proven track record of successful project delivery in healthcare settings.</li></ul><div><br></div><div><strong>EDUCATION AND EXPERIENCE REQUIRED:</strong></div><ul><li>Bachelor's degree</li><li>Minimum of 7 years’ experience with at least 2 years in an IT leadership role</li></ul><div><br><strong><em>EDUCATION AND EXPERIENCE PREFERRED</em></strong> <em>:</em></div><ul><li>Master’s Degree</li></ul><div><br></div><div><strong><em>LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:<br></em></strong><br></div><div><strong><em>•</em></strong> <strong><em>Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Scrum Professional (CSP)</em></strong></div><div><strong><em>•</em></strong> <strong><em>Hyperscaler Certifications:</em></strong> <strong><em>Google/AWS/Azure Solutions Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Cloud Telephony Certifications: Five9, Microsoft Dynamics</em></strong></div><div><strong><em>•</em></strong> <strong><em>Salesforce Certifications: Technical Architect, Systems Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Epic Certifications: Cadence, Prelude, MyChart<br></em></strong><br></div><div>This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div><div><br></div><div>We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.</div>

Senior Solutions Architect

<div><strong>Description</strong></div><div>The role is responsible for planning, executing, and delivering projects on time, within scope, and within budget. The IT Project Manager will coordinate with cross-functional teams, stakeholders, and vendors to ensure project success. Project types include software development, off-the-shelf applications as well as infrastructure upgrades and implementation.<br><br>This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.<br><br><strong>Responsibilities</strong>:</div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li><li>Define project goals, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans, schedules, and budgets to track progress and resource allocation.</li><li>Lead project meetings and communicate project objectives, roles, and responsibilities to team members.</li><li>Identify and manage project risks, issues, and dependencies throughout the project lifecycle.</li><li>Monitor and report on project progress to stakeholders, including status updates, milestone achievements, and budget/spending.</li><li>Coordinate with cross-functional teams, including IT developers, business analysts, quality assurance, and operations, to ensure project alignment and execution.</li><li>Manage project resources, including personnel, equipment, and materials, to meet project requirements.</li><li>Ensure adherence to project management methodologies and best practices.</li><li>Facilitate project meetings, workshops, and reviews to gather feedback, resolve issues, and make decisions.</li><li>Conduct post-project reviews to evaluate lessons learned and identify areas for improvement.</li></ul><div><br></div><h3>Qualifications</h3><div><br><strong>Requirements:</strong></div><ul><li>Excellent leadership and team management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Exceptional organizational and time management skills.</li><li>Proficiency in project management tools and software.</li><li>Sound understanding of IT systems and technologies.</li><li>Ability to prioritize tasks and manage multiple projects simultaneously.</li><li>Problem-solving and decision-making skills.</li><li>Risk management and mitigation expertise.</li><li>Negotiation and conflict resolution skills.</li></ul><div><strong><br>Education &amp; Experience:</strong></div><ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>3+ years experience in technical project management, program management, or business/systems analysis.</li><li>Certification in project management (e.g., PMP, PRINCE2) is a plus.</li><li>Working use of a project planning tool (e.g. JIRA, Monday, ClickUp). Familiarity with Agile/Scrum methodologies is a plus.</li><li>Experience working with remote teams and distributed stakeholders.</li><li>Knowledge of IT infrastructure, software development lifecycle (SDLC), and IT service management (ITSM) processes.</li></ul>

Information Technology Project Manager

<div><strong>About Subsplash</strong></div><div>Based in Seattle, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first-ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head toGlassdoor and see for yourself!</div><div><br><strong>About the Team</strong></div><div>Subsplash's Agile Management Office (AMO) exists to help Subsplash embrace and adopt Agile principles, values and practices to deliver results rapidly, transparently and consistently through healthy teams that nimbly adapt to change and lessons learned. We are a team of Scrum Masters who provide sustained, proactive, vocal coaching for Agile transformation throughout all departments and levels of leadership, encouraging and practicing agility in our mindset, values, and practices. This includes but is not limited to the adoption of and excellence in delivering value through the Scrum framework.</div><div><br><strong>About the Role</strong></div><div>As the ScrumMaster II, you will contribute to Subsplash’s success by providing software product development teams with a servant-leader who helps them deliver value more quickly and predictably, removes hindrances, and improves our processes.&nbsp; The Scrum Master II is a key member of two or more teams and is responsible for championing, coaching, and assisting the teams and the business with understanding and practicing Agile values and principles. The Scrum Master II will - in any way possible - help their teams to continually deliver customer delight by working productively, sustainably and cooperatively toward desired goals and business outcomes.&nbsp; Moreover, the Scrum Master II will be a facilitator of continuous improvement within their teams and help optimize the Product Team’s processes based on lessons learned. &nbsp;</div><div><br><strong>Top 3 Key Outcomes in Year 1</strong></div><ul><li>Develop a deep understanding of Subsplash processes through hands-on experience with a Scrum team or teams&nbsp;</li><li>Establish great working relationships with stakeholders and subject matter experts in all departments</li><li>Appreciable growth in team(s) understanding and application of Scrum (and adjacent practices)&nbsp;</li></ul><div><br><strong>Your Priorities</strong></div><ul><li>Function as a servant-leader for 2 or more cross functional teams concurrently by:&nbsp;<ul><li>Coaching your teams toward greater performance through growth in understanding and application of our favored frameworks - Scrum and Kanban - to delight customers.&nbsp; This includes assessing the maturity of the team and leading them to higher levels of maturity, at a pace that is sustainable for the team and organization.</li><li>Equipping teams to remove impediments that impact their ability to be successful in delivering on business outcomes in a sustainable way (e.g. dependencies, outside distractions, or other forms of interference)&nbsp;</li><li>Facilitate Scrum events (sprint planning, daily scrums, retrospectives, sprint reviews, stakeholder reviews) and other team events as needed</li><li>Promoting and coaching team self-organization, facilitating getting the work done without coercion, assigning, or dictating the work</li><li>Supporting and coaching your Product Owner(s) with respect to building and maintaining an actionable product backlog, keeping project/release plans current, internal and external communication, transparency, and radiating information</li><li>Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving.</li><li>Measures team performance using appropriate tools and techniques and uses information to support continuous improvement and a commitment to excellence</li></ul></li><li>Champion and teach Agile &amp; Scrum values and practices at all levels of the organization as opportunities arise, particularly with their teams’ immediate stakeholders&nbsp;</li><li>Actively engage in their Community of Practice, including ownership of efforts to improve practices of Scrum Masters and their teams</li><li>Provide project management function where it’s required, notably when dealing with cross-team initiatives that their team is spearheading</li><li>Promote adoption of the appropriate technical tools, techniques and best practices that support the organization’s Agile maturation (e.g. continuous integration, automated testing, paired programming, product and process analytics, etc.) with teams and functional management&nbsp;</li></ul><div><br><strong>Areas of Focus</strong></div><div>This Scrum Master II role will primarily (but not exclusively) focus on coaching and supporting the following teams:</div><ul><li>Site Reliability Engineering team</li><li>Payment Processing product development team</li></ul><div><br><strong>Qualifications</strong></div><ul><li>4+ years of experience as a Scrum Master for technology-oriented projects / teams.&nbsp; This should include working with software product development teams as well as DevOps / Site Reliability Engineering practitioners</li><li>2+ years of general project management experience, where cross-team collaboration (including non-product development teams) was required</li><li>One or more of the following Scrum Master certifications: PSM I/II, CSM/A-CSM, PMI-ACP, SSM</li><li>Knowledge of and experience applying other Agile frameworks in addition to Scrum: XP, Kanban, SAFe, etc.</li><li>Good skills and knowledge of servant leadership, listening &amp; observing, facilitation, situational awareness, conflict resolution, continual improvement, team building, problem solving, empowerment, and increasing transparency.</li><li>Strong written and oral communication skills.</li><li>Advanced understanding of Scrum principles and practices, including the ability to distinguish between what "is Scrum" what is "not Scrum"</li><li>Knowledge and/or experience with Agile-oriented techniques that complement Scrum, including User Stories, Acceptance Criteria, Planning Poker, Test Driven Development, Continuous Integration, Paired Programming, Swarming, Automated Testing</li><li>Experience applying a wide variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: agile metrics, project/release burndowns &amp; forecasts, retrospective formats, methods for handling bugs/production support, team-building exercises, etc)</li></ul><div><br><strong>Compensation</strong></div><ul><li>The overall compensation for this role is between $85,000 - 115,000/yr.</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 24 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div>

Scrum Master II

<div><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div><br>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div><div><br><strong>The Need</strong></div><div>For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Technical Delivery Manager, Salesforce to manage the delivery of work aligned to the Salesforce platform, ranging from operational support, key enterprise systems and potential project agile boards.</div><div><br>The Technical Delivery Manager, Salesforce will partner closely with product owners/leads, solution architects and leadership to ensure efficient execution of team deliverables, facilitating the Scrum/Agile ceremonies and cadences and providing oversight and escalation where and when necessary to drive progress. This role will have supervisory responsibility of a team of Analysts and Vendor Support Staff that make up the core delivery and support team for the Salesforce platform.</div><div><br><em>This position is hybrid (onsite Tuesdays &amp; Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Global Director, Salesforce and is only available for candidates with the right to work in the US.</em></div><div><br><strong>Responsibilities</strong>:</div><div><strong>Leadership and Management</strong></div><ul><li>Coaching and Mentoring of staff to ensure Agile awareness, analyst and support best practices in alignment to department, business customers and organizational strategies.</li><li>Promote IJM practices of spiritual formation.</li><li>Supervisory oversight including annual review processes for reporting team.</li><li>Advocating for the personal and professional growth of the team.</li></ul><div><br><strong>Documentation, Reporting &amp; Data Management</strong></div><ul><li>Requirements review using Agile ceremonies such as backlog grooming and sprint planning.</li><li>Oversee appropriate completion of Design recommendations as assigned in sprint planning.</li><li>Ensure System Configuration aligned to scrum team assigned stories.</li><li>Ensure Deployment activities assigned to scrum team within sprint and planned release cycles.</li><li>Ensure Knowledge Transfer, Support and Maintenance Rollout Plan with product owners, project managers and key stakeholders.</li><li>Report on key support KPIs, identifying opportunities along with Product Owners for system enhancements, as well as root cause resolution of high-recurrence issues.</li><li>Coordinate with Budget Owners to ensure delivery efforts, including vendor staffing arrangements, align to plan.</li></ul><div><br><strong>Training and Development</strong></div><ul><li>Onboarding of new Sprint team members.</li><li>Technical documentation library updated as assigned in sprint cycle.</li></ul><div><br><strong>Strategy &amp; Knowledge Development &amp; Implementation</strong></div><ul><li>Sprint team and leadership briefings.</li><li>Backlog management, partnering closely with Product Owners/Managers.</li><li>Delivery of planned sprint stories.</li><li>Scoping documentation and estimate delivery aligned to analysis or design stories.</li></ul><div><br><strong>Networking &amp; Partnership</strong></div><ul><li>Vendor and platform review and recommendation.</li><li>System health and upgrade plan.</li><li>Inform and manage external development vendors, especially vendor support team responsible for tier 1 and 2 support activities.</li><li>Maintain positive working relationship with Product Owners, GTS Leadership, Project Managers and key business stakeholders.</li></ul><div><br><strong>Communication</strong></div><ul><li>Salesforce deployment and upgrade communications, including intake, development progress and deployment status.</li><li>Critical issue escalation and management.</li><li>Sprint communications to core team members and stakeholders.</li></ul><div><br><strong>General Tasks</strong></div><ul><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Qualifications</strong>:&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification.</li><li>7-10 years of professional work experience.</li><li>5+ years of work experience in SDLC, preferably using Agile methodology.</li><li>3+ years supervisory experience.</li><li>Experience with Salesforce Platform development, Salesforce Admin or higher certification preferred.</li><li>Scrum Master certification preferred.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Outstanding communication, facilitation, negotiation, and coaching skills leveraged within the Agile/Scrum framework.</li><li>Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.</li><li>Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.</li><li>Planning and problem solving with product owner(s) and delivery teams.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Demonstrated ability to conceptualize, analyze and explain complex and abstract problems.</li><li>Demonstrated ability to manage multiple or competing priorities and work in a fast-paced environment.</li><li>Demonstrated ability to manage cross-cultural relationships.</li><li>Demonstrated ability to lead peers and direct reports in completion of assigned user stories and related activities.</li><li>Demonstrated ability to establish and nurture strong working relationships with key stakeholders.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br>What does IJM have to offer?</div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div><div><em>IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.</em></div>

Technical Delivery Manager, Salesforce

<div><strong>About Logos:</strong></div><div>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico. This role is remote; preference will be given to candidates in one of our locations.</div><div><br></div><div><strong>About The Role:&nbsp;</strong></div><div>We are seeking an experienced Product Manager to join our Preaching Tools team. You will play a key role in enhancing our customer’s interactions with our products, including the buying experience. As a Product Manager, you will be responsible for gathering and prioritizing product requirements from internal and external stakeholders, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue generation and customer satisfaction.&nbsp;</div><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Prioritize and maintain the product backlog to ensure the highest priority items are always the next things up.</li><li>Gather qualitative and quantitative product data, including web analytics, statistics, and consumer trends.</li><li>Collaborate with internal and external stakeholders to define product strategy, vision, value proposition, personas, use cases, and features.</li><li>Develop relationships with customers and internal stakeholders to foster trust, understand their needs, and gather product feedback.</li><li>Conduct market research to identify market trends and opportunities.&nbsp;</li><li>Generate new ideas for product features and enhancements.</li><li>Build and cultivate relationships with external partners.</li><li>Deliver training to internal and external stakeholders on new features and enhancements.&nbsp;</li><li>Lead a cross-functional product team of developers, designers, program managers, and testers.</li><li>Manage product releases and create release notes for major and minor releases.&nbsp;</li><li>Define the roadmap and KPIs that will deliver the company objectives.</li><li>Collaborate with the cross-functional team to document epics, capabilities, features, user stories, dependencies, and acceptance criteria.</li><li>Coordinate timelines and milestones with the Go-To-Market team to set expectations, identify dependencies, and ensure on-time delivery of artifacts from each department.</li><li>Participate in daily standup, sprint planning, grooming, and vetting sessions with the cross-functional team of engineers, design, program manager, and QA.&nbsp;</li></ul><div><br><strong>Requirements:</strong></div><ul><li>Skill in setting and casting product vision and defining, communicating, and aligning teams around strategic focus areas.</li><li>Experience developing and deploying iterative digital software products, leading projects or product efforts for multi-disciplinary product teams, and with the product design and development lifecycle.</li><li>Agile/scrum development methodologies.</li><li>Experience collaborating with end-users and/or customers for requirement gathering and product development.</li><li>Experience developing, owning, and driving a product backlog and roadmap.</li><li>Ability to effectively present and communicate ideas to key stakeholders across businesses.</li><li>Outstanding written and verbal communication skills, as well as excellent interpersonal and team skills.</li><li>Scrum Master certification (preferred).</li></ul><div><br><strong>Benefits:</strong></div><ul><li>Flexible PTO</li><li>Competitive Medical, Dental, and Vision insurance</li><li>Short and long-term disability</li><li>Health Savings Account and Flexible Spending Account Options</li><li>401K plan (Includes an employer match up to 4%)</li></ul><div><br>The U.S. base salary for this full-time position ranges from $95-120K per year. Logos salary ranges are determined by role, position level, and location. The range displayed on each remote job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div><br></div><div>Note: Currently, we are able to hire in every state in the United States except for Kansas, New Mexico, and the District of Columbia.</div><div><br><strong>Salary Description</strong></div><div>$95,000 - $120,000</div>

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