<div><strong>What could God do through you?<br></strong><br></div><div>Each day of progress at My Well Ministry is an opportunity to participate in meaningful Kingdom impact. This is more than a job for our ideal candidate; it’s a calling to evangelize financial and technical stewardship that My Well can offer, as a gift, to churches. Our team works purposefully to steward change so that more resources can stay in ministry, where it belongs. We truly believe what we are doing is God’s work, not our own. If you are a self-starting and adaptable Christ-follower who can work in a fast-paced environment, we hope you’ll apply.<br><br></div><div><strong>What we're looking for<br></strong><br></div><div>We’re seeking a passionate and proactive community support specialist to actively engage with the Rocket.Chat and Rock RMS ecosystems. In this role, you'll provide hands-on support and strategic guidance to churches and ministries by helping them identify, implement, and optimize technology solutions that align with their goals. You’ll work collaboratively with our Support team identifying areas for improved participation in the Rock community, uncovering missed opportunities, and ensuring ministries are equipped with the right digital tools for their mission.<br><br></div><div>To be successful in this role, a skilled and service-minded Community Support Specialist will support churches and ministries using Rock RMS. This role is all about solving problems, answering questions, and providing clear, reliable guidance in community chat channels and beyond.<br><br></div><div>Outstanding candidates are natural problem-solvers who value secure, efficient technology and communicate solutions in a way that’s easy to understand. Your technical expertise directly empowers ministries to thrive, and your day-to-day conversations make a tangible difference in the Church.<br><br></div><ul><li>Loves Jesus, loves people, and loves the Big “C” Church.</li><li>Willingness to adapt and be flexible, while working above and beyond expectations.</li><li>Loves to learn, appreciates feedback and strives for self-improvement.</li><li>Ministry-minded and has a passion for Kingdom purposes by serving the church.</li><li>High-momentum, high-capacity, positivity, overcomer, creative-can-do-whatever-it-takes attitude.</li><li>High level of initiative and ability to take a proactive approach to work.</li><li>Performs job duties on time with excellence.</li><li>Actively participates in the life of their church.</li></ul><div>‍</div><div><strong>Responsibilities<br></strong><br></div><ul><li><strong>Quickly and Efficiently Respond to Questions in Rocket.Chat</strong><ul><li>participate daily in the <a href="http://rocket.chat/">Rocket.Chat</a> community and answer questions quickly and efficiently.</li></ul></li><li><strong>Identify and Escalate My Well Specific Issues to the Support Team</strong><ul><li>When My Well specific issues arise in <a href="http://rocket.chat/">Rocket.Chat</a> or other Rock forums, escalate those to the My Well team and follow up for resolution.</li></ul></li><li><strong>Participate in the greater Rock RMS ecosystem</strong><ul><li>The Rock community has Q&amp;A forums, Recipes, quarterly meetings and more. Actively participating in all aspects of the community.</li></ul></li><li><strong>Identify areas of growth for My Well in the Rock community.</strong><ul><li>Look for opportunities to increase My Well’s support and engagement with the Rock community through new avenues.</li></ul></li><li><strong>Lead quarterly webinars</strong><ul><li>Work with the Support team to host quarterly webinars for My Well Rock churches and other Rock churches.</li></ul></li><li><strong>Create Helpful Documentation</strong><ul><li>Document My Well reports and other solutions for Rock recipes and the My Well Help Center.</li></ul></li><li><strong>Collaborate Cross-Functionally</strong><ul><li>Work closely with internal teams to improve support for Rock churches.</li></ul></li><li><strong>Spot and Act on Growth Opportunities</strong><ul><li>Proactively identify overlooked opportunities to improve system efficiency, drive outreach, and optimize ministry engagement.</li><li>Assist the Consulting team on collecting information on new churches coming to Rock and potential leads.</li></ul></li><li><strong>Provide Clear, Purpose-Driven Guidance</strong><ul><li>Offer clear, accessible explanations of technical concepts to empower churches and ministries in their decision-making.</li></ul></li><li><strong>Stay Informed and Innovative</strong><ul><li>Continuously learn about new Rock updates and releases, new technology, CRM advancements, and data management practices to keep our solutions cutting-edge and mission-driven.</li></ul></li></ul><div><br><strong>Qualifications</strong></div><ul><li>3 years Rock RMS experience.</li><li>High school diploma or equivalent.</li><li>Bachelor Degree in S.T.E.M. related areas.</li><li>Experience with SQL or other standard database languages.</li><li>Understanding and willingness to learn programming languages.</li><li>Strong self-motivation.</li><li>Ability to work alone and as part of a team.</li><li><strong>Bonus if you have experience in:</strong><ul><li>HTML, CSS, Javascript, and/or Python</li></ul></li></ul>

Rock Community Support Specialist

<h3><strong>What could God do through you?</strong></h3><div>Each day of progress at My Well Ministry is an opportunity to participate in meaningful Kingdom impact. This is more than a job for our ideal candidate; it’s a calling to evangelize financial and technical stewardship that My Well can offer, as a gift, to churches. Our team works purposefully to steward change so that more resources can stay in ministry, where it belongs. We truly believe what we are doing is God’s work, not our own. If you are a self-starting and adaptable Christ-follower who can work in a fast-paced environment, we hope you’ll apply.</div><div><br></div><h3><strong>What we're looking for</strong></h3><div>We are searching for a committed developer who operates with a strong sense of passion and urgency. You should be able to take instruction but also work unsupervised when required. To be successful in this role, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others.</div><ul><li>Loves Jesus, loves people, and loves the Big “C” Church.</li><li>Willingness to adapt and be flexible while working above and beyond expectations.</li><li>Loves to learn, appreciates feedback, and strives for self-improvement.</li><li>Ministry-minded and has a passion for Kingdom purposes by serving the church.</li><li>High-momentum, high-capacity, positive, overcomer, creative-can-do-whatever-it-takes attitude.</li><li>High level of initiative and ability to take a proactive approach to work.</li><li>Performs job duties on time with excellence.</li><li>Actively participates in the life of their church.</li></ul><div>‍</div><h3><strong>Responsibilities</strong></h3><div>The Senior Engineer is responsible for building excellent front-end interfaces along with back-end applications that make up our Rock Gateway. You'll be working with our team on a variety of features ranging from developing great giving experiences within our applications, working with schemas in our GraphQL data layer, building a portal to help admins administrate their gifts, to improving our serverless architecture.<br><br></div><div>If you have varying levels of experience in full-stack development but have a hunger to learn and grow—this role could be a good fit for you!<br><br></div><div><strong>Understand</strong> our platform ecosystem and contribute features that move us forward. <strong>Build</strong> meaningful digital experiences that serve our users.<br><br></div><ul><li>Develop high-quality, performant web and native apps using C#, .Net Framework, Vue.js, React, SQL, and GraphQL.</li><li>Experience in Rock RMS.</li><li>Collaborate daily with the Product Design and Engineering Team to deliver functionality for a highly critical app that allows churches and other nonprofits to bring in donations.</li><li>Develop user interfaces and experiences on a systematic scale to work with all applications.</li><li>Develop additional features that meet customer needs at scale.</li><li>Develop and maintain testing suites, typed code, and documentation for products.</li><li>Build technically sound applications and features with a low number of bugs.</li><li>Steward our stack to keep it current, secure, and powerful for our end users.</li></ul><div><br><strong>Steward</strong> the quality and availability of My Well’s systems (monitoring system integrity, uptime, server load, attacks, etc.)</div><ul><li>Identify weak spots within our infrastructure/systems.</li><li>Work towards 99.9% uptime on all software products.</li><li>Develop ways to prevent breaking code from going into production and reduce the number of bugs shipped over time.</li><li>Identify opportunities to help the team build better and faster.</li><li>Other duties as assigned.</li></ul><div>‍</div><h3><strong>Qualifications</strong></h3><ul><li>Bachelor's Degree in Computer Science or a related field.</li><li>Proficient in C#, Javascript, and Typescript.</li><li>5+ years of Rock RMS experience.</li><li>Experience with .NET Framework, Vue.js, React, SQL, and GraqhQL.</li></ul>

Senior Rock C# Developer

<h3><strong>What could God do through you?</strong></h3><div>Each day of progress at My Well Ministry is an opportunity to participate in meaningful Kingdom impact. This is more than a job for our ideal candidate; it’s a calling to evangelize financial and technical stewardship that My Well can offer, as a gift, to churches. Our team works purposefully to steward change so that more resources can stay in ministry, where it belongs. We truly believe what we are doing is God’s work, not our own. If you are a self-starting and adaptable Christ-follower who can work in a fast-paced environment, we hope you’ll apply.<br><br></div><h3><strong>What we're looking for</strong></h3><div>We are searching for a committed developer who operates with a strong sense of passion and urgency. You should be able to take instruction but also work unsupervised when required. To be successful in this role, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others.<br><br></div><ul><li>Loves Jesus, loves people, and loves the Big “C” Church.</li><li>Willingness to adapt and be flexible while working above and beyond expectations.</li><li>Loves to learn, appreciates feedback, and strives for self-improvement.</li><li>Ministry-minded and has a passion for Kingdom purposes by serving the church.</li><li>High-momentum, high-capacity, positive, overcomer, creative-can-do-whatever-it-takes attitude.</li><li>High level of initiative and ability to take a proactive approach to work.</li><li>Performs job duties on time with excellence.</li><li>Actively participates in the life of their church.</li></ul><div>‍<br><br></div><h3><strong>Responsibilities</strong></h3><div>The Senior Engineer is responsible for building excellent front-end interfaces along with back-end applications that make up our Rock Gateway. You'll be working with our team on a variety of features ranging from developing great giving experiences within our applications, working with schemas in our GraphQL data layer, building a portal to help admins administrate their gifts, to improving our serverless architecture.<br><br></div><div>If you have varying levels of experience in full-stack development but have a hunger to learn and grow—this role could be a good fit for you!<br><br></div><div><strong>Understand</strong> our platform ecosystem and contribute features that move us forward.<br><br></div><div>‍<strong>Build</strong> meaningful digital experiences that serve our users.<br><br></div><ul><li>Develop high-quality, performant web and native apps using C#, .Net Framework, Vue.js, React, SQL, and GraphQL.</li><li>Experience in Rock RMS.</li><li>Collaborate daily with the Product Design and Engineering Team to deliver functionality for a highly critical app that allows churches and other nonprofits to bring in donations.</li><li>Develop user interfaces and experiences on a systematic scale to work with all applications.</li><li>Develop additional features that meet customer needs at scale.</li><li>Develop and maintain testing suites, typed code, and documentation for products.</li><li>Build technically sound applications and features with a low number of bugs.</li><li>Steward our stack to keep it current, secure, and powerful for our end users.</li></ul><div><br><strong>Steward</strong> the quality and availability of My Well’s systems (monitoring system integrity, uptime, server load, attacks, etc.)<br><br></div><ul><li>Identify weak spots within our infrastructure/systems.</li><li>Work towards 99.9% uptime on all software products.</li><li>Develop ways to prevent breaking code from going into production and reduce the number of bugs shipped over time.</li><li>Identify opportunities to help the team build better and faster.</li><li>Other duties as assigned.</li></ul><div>‍</div><h3><strong>Qualifications</strong></h3><ul><li>Bachelor's Degree in Computer Science or a related field.</li><li>Proficient in C#, Javascript, and Typescript.</li><li>Experience in Rock RMS.</li><li>Experience with .NET Framework, Vue.js, React, SQL, and GraqhQL.</li></ul><div>‍</div><h3><strong>Benefits</strong></h3><ul><li>Fully remote - No need to relocate or commute to an office because we don’t have one.</li><li>Competitive compensation - Based on experience.</li><li>Hardware and software - A powerful laptop and any software you need for your job.</li><li>Cellphone - We provide your cellphone, as well as the service.**</li><li>Medical, Vision, Dental - No matter what's thrown at you, we have options to keep you and your family covered.**</li><li>401k Contribution - Up to 4% salary match contributed to your 401k.**</li><li>Volunteer Day - Get paid time off each calendar year to serve with an eligible nonprofit.</li><li>Meetups - Occasionally, we get together with the entire team, in-person.</li></ul><div><br>*Excludes Ministry Support schedules<br><br></div><h3><strong>Compensation</strong></h3><div>The governing philosophy here at My Well Ministry is stewardship. We expect excellence from our ministry partners, our processes, and our team. With that understanding, we pride ourselves on being a nonprofit that offers a competitive compensation plan. Much like our technology, we take the time to evaluate the current market and our needs.<br><br></div><h3><strong>About Us</strong></h3><div><strong>Values:<br></strong><br></div><div><strong>Steadfast Faith<br></strong>We are unified by our faith in Christ, and we seek to be more like Him in both our professional and personal lives. Everything we do is an outpouring of our devotion to Him.<br><br></div><div>HEBREWS 11:1, 1 CORINTHIANS 16:13</div><div><br></div><div><strong>Unified Church</strong></div><div>Since the start of My Well, our mission has been to help the Church and guide it towards good stewardship. That desire drives our decision-making and planning for the future.<br><br></div><div>EPHESIANS 4:12, ROMANS 12:4-5<br><br></div><div><strong>Pursued Excellence</strong></div><div>Knowing we are working for the Lord, we strive for excellence in all that we do. We each steward our unique gifts from the Lord in order to further the Kingdom.<br><br></div><div>1 CORINTHIANS 10:31, COLOSSIANS 3:23-24<br><br></div><div><strong>Unwavering Integrity</strong></div><div>We know we are accountable to God, so we seek to honor His character. We expect honesty and integrity in all situations so that we can trust each other and work more closely together.<br><br></div><div>EPHESIANS 4:25, 1 CORINTHIANS 4:1-2<br><br></div><div><strong>Fruitful Collaboration</strong></div><div>We are one team with one goal. By collaborating, we can work more effectively and efficiently to solve problems and impact the Kingdom.<br><br></div><div>HEBREWS 10:24-25, 1 PETER 4:10-11<br><br></div><div><strong>Dedicated Growth</strong></div><div>We are committed to growth so that we may be challenged to further develop character and skills. As a team, we recognize this and celebrate progress, both professionally and spiritually.<br><br></div><div>ROMANS 5:3-4, 1 SAMUEL 2:26</div>

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